Contrary to popular belief, your customers are NOT always right, and as a maker business owner with limited resources (unlike a giant corporation), it’s incredibly important to know when to stand your ground and when to bend over backwards for those who buy your products.
In this recent YHBTV episode, Sharon and I first talk about some of the different ways that your customers may not always be right, then dive into 8 tips on how to deal with customers.
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In this episode, Sharon mentions advice from Katie Hunt, you can learn more about Katie by clicking here.
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