Episode 52: Selling Is Service

There’s a super cheesy YouTube video that makes the rounds every few years from a retail shop in Alaska that made a video of its employees about how to be a good salesperson. The whole principle is that Selling is Service, and Service is Selling. The video is complete with really terrible dancing, bad rhymes, cheesy scenarios, horrible attempts at singing, and more.

But at its core, they actually have a good message, so Sharon and I wanted to dive a little deeper into why selling is all about service, and how we can apply that to maker business. This may be especially helpful for the more introverted or sales-averse makers out there. If you’d like to check out the glorious video for yourself, check out the episode notes below.

Selling is Service! (And Service is Selling.)


Join our free, private Facebook Group.

Follow us on Crowdcast to register for future YHBTV episodes live (or watch the video replays).

Click here to watch the YouTube video for Service is Selling.

From the blog, Communicate with customers without sounding like a jerk, When things don’t go as planned and How to make big changes in your business with small steps.

From the podcast archives, Episode 40: Navigating the labyrinth of customer service.

Learn more about Jumpstart Your Handmade Business